Managed SIEM Service

As cyber threats continue to evolve in both scale and complexity, organizations need complete visibility into security events across their IT environments. From servers, endpoints, cloud workloads, and network devices to applications, centralized monitoring enables faster threat detection and response before incidents impact business operations or critical data.

Nipa Managed SIEM Service is "a fully managed Security Information and Event Management (SIEM)" solution designed to simplify security operations. Nipa Cloud manages the entire SIEM lifecycle—from deploying Wazuh agents and configuring rules and decoders to monitoring alerts, analyzing logs, and notifying customers of suspicious activities. Organizations can strengthen their security posture without building and maintaining their own SIEM infrastructure, operating a dedicated Security Operations Center (SOC), or managing threat intelligence updates.

Built on Wazuh, an open-source SIEM and XDR platform, the service is delivered as a fully managed solution on Nipa Cloud. It supports workloads running on Nipa Cloud Space, on-premises environments, and other public cloud platforms. The service provides comprehensive capabilities including centralized log management, threat detection, File Integrity Monitoring (FIM), vulnerability detection, and compliance reporting aligned with industry standards such as PCI DSS, ISO/IEC 27001, NIST SP 800-53, and PDPA.

The service collects security logs and events from multiple sources across your IT environment, then analyzes them against predefined rules and up-to-date threat intelligence in near real time. When suspicious activities or potential threats are detected, alerts are generated immediately. Nipa Cloud's security team investigates the events, provides analysis and response recommendations, while customers validate whether the alerts represent actual security incidents or attacks and take appropriate remediation actions to minimize potential business impact.

SIEM Workflow

1. Log Collection: Wazuh agents installed on servers, endpoints, virtual machines, and containers collect security logs and events, including system logs, application logs, and security events.

2. Data Transmission: Collected data is securely transmitted through encrypted channels to the Wazuh server hosted on Nipa Cloud.

3. Analysis & Correlation: The Wazuh server analyzes incoming data by:

• Processing logs using predefined decoders and detection rules
• Correlating events with threat intelligence and the MITRE ATT&CK® framework
• Monitoring file integrity, vulnerabilities, and configuration compliance
• Generating alerts based on severity when suspicious activities are detected

4. Storage & Indexing: Security data is indexed and stored in Wazuh Indexer for fast search, historical analysis, and compliance reporting.

5. Alert & Response: Nipa Cloud's security team monitors alerts 24/7. When critical events are detected, customers are notified through predefined channels such as email, LINE, or SMS, along with response recommendations.

6. Visualization: Customers can access dashboards, alerts, and security reports at any time through the Wazuh dashboard.

1. Save Cost

Building and maintaining an in-house SIEM requires significant investment in servers, log storage, SIEM software licenses, and experienced security professionals, including Security Engineers and SOC Analysts. Nipa Managed SIEM Service helps reduce these costs by leveraging Wazuh, an open-source SIEM and XDR platform, with flexible pricing based on the number of agents or actual log volume.

2. Fast Deployment

Deploying an on-premises SIEM typically takes several weeks to months, from procuring hardware and installing software to configuring detection rules and tuning the system. Nipa Managed SIEM Service can be deployed within 3–7 business days, depending on the size and complexity of your environment.

3. Automatic Security Updates

New cyber threats emerge every day. Wazuh continuously updates its detection rules, decoders, vulnerability database, and threat intelligence to help identify the latest threats. Nipa Managed SIEM Service manages these updates for you, so there's no need for your team to perform them manually.

4. Comprehensive Compliance Support

• PDPA — Security logs and data are stored in Thailand, providing greater control over data residency while maintaining audit logs for compliance and investigation.
• PCI DSS — Supports key requirements, including File Integrity Monitoring (Requirement 11.5), Log Management (Requirement 10), and Vulnerability Management (Requirement 6.1).
• ISO 27001 — Maintains comprehensive audit logs to support compliance audits and surveillance audits.
• NIST 800-53 — Helps address security monitoring and incident response controls.
• HIPAA, GDPR — Suitable for organizations that operate across multiple regions and require support for international compliance.

5. No Dedicated Security Operations Team Required

Nipa Cloud's Security Operations team monitors security events, performs alert triage, and provides threat response recommendations. Customers can also request custom detection rules and additional reports, such as the top 10 attacker IP addresses over the past 30 days.

6. Full Visibility Across Your IT Environment

Gain a centralized view of your organization's security posture instead of monitoring alerts from individual systems in isolation. By correlating security events across multiple sources, the SIEM platform provides greater visibility into potential threats and helps detect advanced attacks more effectively.

1. Fintech & Payment Systems

Common Challenges: PCI DSS audits, brute-force attacks, and ensure security controls during investigations.

How Nipa Managed SIEM Service Helps?

• Supports PCI DSS Requirement 11.5 with File Integrity Monitoring (FIM).
• Supports PCI DSS Requirement 10 with comprehensive Log Management.
• Detects brute-force and credential stuffing attacks targeting login APIs.
• Generates compliance reports to support audit and regulatory requirements.
• Keeps security logs and data in Thailand to help meet local data residency requirements, including those from the Bank of Thailand (BOT).

2. E-commerce & Online Retail

Common Challenges: Web shells hidden within systems without detection, customer data theft without sufficient audit trails, and unauthorized access to admin panels by suspicious users.

How Nipa Managed SIEM Service Helps?

• Detects web shells and unauthorized file changes on web servers with File Integrity Monitoring (FIM).
• Identifies suspicious admin account logins, such as access attempts from unusual locations or countries.
• Provides visibility into traffic patterns and security events during high-traffic periods, such as flash sales.
• Detects vulnerabilities in CMS platforms, such as WordPress and Magento, through Vulnerability Detection.

3. Healthcare & Health Data Systems

Common Challenges: Sensitive patient data is a high-value target for cyber threats; organizations need complete audit trails of data access, and regulations such as PDPA and HIPAA require strong protection of personal data.

How Nipa Managed SIEM Service Helps?

• Records of patient data access activities, including Who, When, and What, to support PDPA and HIPAA requirements.
• Detects unusual data access patterns, such as users retrieving large volumes of patient records within a short period.
• Keeps security logs and data in Thailand to support PDPA data residency requirements for healthcare information.

4. SMEs Seeking Stronger Security

Common Challenges: SMEs understand the importance of security monitoring but may not have the budget for an in-house SOC team, lack visibility into potential cyber attacks, and do not have dedicated resources to manage security logs.

How Nipa Managed SIEM Service Helps?

• Start with a more cost-effective approach compared to building and maintaining an in-house SOC team.
• Nipa Cloud's security team monitors security events 24/7.
• Provides easy-to-understand dashboards for IT managers and decision-makers.
• Enables historical log searches for security investigations and forensic analysis after incidents.

5. Government & Public Sector Organizations

Common Challenges: Government organizations and state-owned enterprises are frequent targets of cyber threats from APT groups. They require data sovereignty and audit systems that can be used as reliable references for compliance and investigations.

How Nipa Managed SIEM Service Helps?

• Infrastructure is hosted on Nipa Cloud in Thailand, with 100% control over data
• Supports MITRE ATT&CK to help understand APT group behaviors
• Security reports that can be used as references for audits by ETDA and NCSA
• Supports audits under Thailand’s Cybersecurity Act

6. Large Enterprises with Hybrid Infrastructure

Common Challenges: Organizations with workloads distributed across on-premises environments, Nipa Cloud, and other public clouds often face challenges in gaining a complete view of their environment. Security logs are spread across multiple locations, making them difficult to search and manage.

How Nipa Managed SIEM Service Helps?

• Centralizes security logs from multiple sources into a single platform
• Provides a comprehensive view of security posture across the organization
• Detects attacker lateral movement across different environments
• Supports multi-cloud and hybrid infrastructure environments

Nipa Managed SIEM Service by Nipa Cloud helps organizations enhance their IT security by providing greater visibility, faster threat detection, and timely response capabilities. Organizations can leverage enterprise-grade SIEM capabilities without the need to build and maintain their own SIEM infrastructure or dedicated SOC team. It offers a cost-effective approach to improving security readiness compared to managing everything in-house or dealing with the potential impact of cyber incidents.

Why Choose Nipa Managed SIEM Service?